Reviews for First Response Restoration

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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

5.00 out of 5 ( 180 Reviews )

Ronald R.

March 23rd, 2022

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The First Response team was everything and more of what you would expect from a contractor. When my newly finished basement flooded due to a broken pipe the first thing ...

Donna E.

February 24th, 2022

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They came within an hour of phone call!! The project manager and two workers They had to tear the ceilings down in 3+ rooms and basement- They did the job and ...

Adam L.

Mahopac , NY

February 21st, 2022

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A pipe burst on the second floor of my house while I was on vacation leaving my house a complete mess. First response was on site within an hour after ...

Gabrielle M.

February 21st, 2022

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We had a flood in our basement a few weeks ago not only did first response come out immediately, they also got us set up with the contractors to come ...

Tim R.

February 20th, 2022

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Use First Response for a fire that we had in the garage. They quickly boarded up the windows and help us put in the claim. Cole was especially helpful. The ...

Heather S.

February 20th, 2022

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Great company to work with. We came home in the middle of the night to a flood of the 2nd floor that fell through the ceiling. First response showed up ...

Trish C.

February 20th, 2022

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It’s not like they need another 5 star review but I feel like saying that if you’re on the fence about hiring them, just do it. I couldn’t ...

John E.

Lake Carmel, NY

February 20th, 2022

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Bruce T.

February 9th, 2022

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They responded very quickly and completely the job in a satisfactory manner

Sabrina C.

January 24th, 2022

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Cole and his team went above and beyond. I called Cole with a giant emergency and he had his team over within the hour! They were professional and knowledgeable. Would ...

Evan F.

Wilton, CT

January 24th, 2022

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Neat, clean and professional. I would not use anyone else for a disaster type scenario.

Fred F.

New Canaan, CT

November 22nd, 2021

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First Response Restoration and there team has worked on our house four times 3 times for water damage and 1 time remodeling our master bathroom. You can't go wrong having this company ...