Job completed for Toilet Overflow in Pleasantville, NY

Completion date: April 8, 2022

Location: Pleasantville, NY

Why did the customer contact us?

A toilet overflowed in a condo unit in Pleasantville, New York, affecting the flooring in the bathroom, hallway two bedrooms and dining room. The homeowner immediately called First Response to help with the clean-up and drying process.

Solutions provided:

First Response project manager, Rob, arrived on-site and thoroughly assessed the damage. Using specialized equipment, Rob showed all the affected areas to the customer and discussed the scope of work. Two of our technicians arrived shortly after to extract any standing water and set equipment to stabilize the structure. This was an after-hours call, so the client requested we start any controlled demo the following day. After that, we steam clean, disinfect, and install drying equipment to ensure the property is dried to pre loss conditions.