Completed Jobs by First Response Restoration

February 15, 2023 | Jefferson Valley, NY

The Emergency crew on-call arrived 45 minutes after the initial call from the customer. The water extraction truck did its job and had the standing water gone in an hour. The Project Manager arrived on site the next day to measure and take moisture readings to get an idea of the ...

February 14, 2023 | Danbury, CT

The removal of moldy construction materials could drastically improve the air quality of the home! The Project Manager met with the customer and documented multiple areas of concern. The bathroom floor showed long term water exposure and the shower tiles were becoming loose from excessive and prolonged moisture. Mold was ...

February 14, 2023 | Chappaqua, NY

The First Response Office Manager received the call from the customer and had the Project Manager Rob meet them within an hour. The insurance claim had been filed and the crew was on their way with the extraction truck to vacuum up the standing water. The next day, multiple crews ...

February 13, 2023 | Wingdale, NY

The First Response Project Manager Rob is certified in mold remediation. He met with the customer and showed him the areas the water had affected which also led them to the areas of mold growth. The mold was behind the dressers, under the carpeting and in between the walls. Rob ...

February 12, 2023 | Monroe, CT

The First Response crew arrived shortly after Project Manager Rob wrote up the remediation protocol and began setting up containment. The containment is important because it protects the rest of the home from debris and dust. A few personal items were ruined from the water leak, so the crew took ...

February 12, 2023 | White Plains, NY

Vinnie the Project Manager on duty responded to the emergency call from the customer. Vinnie brought a crew along with the Extraction Truck to remove the standing water. Once the personal items were removed from the basement and moved outside, the crew then pulled up the flooring and cut the ...

February 11, 2023 | Bridgeport, CT

An inner wall water leak is a NIGHTMARE! Even though the plumber found and fixed the leak, extensive water damage occurred to their home. Project Manager Vinnie met with the customer to scope out the extent of the damage and to explain the process of remediation to the customer. The ...

February 11, 2023 | Tarrytown, NY

The water in the basement was too much for this customer’s shop vac to handle. The customer called First Response and we immediately sent out our Project Manager to look at the damage and to write up a free estimate for the remediation work. The customer called their insurance ...

February 10, 2023 | Briarcliff Manor, NY

The customer called First Response as soon as they received their claim number from their insurance company. The weatherman was forecasting 3 days of torrential rain and it was crucial to get a tarp on the roof to protect the integrity of the structure from additional water damage. The First Response ...

February 9, 2023 | North Salem, NY

This is a true yet unrealistic expectation: we expect our appliances to operate correctly 100% of the time. This customer was shocked to see the amount of water all over their floor from the defective washing machine pump. The water covered the floor and soaked into the sheetrock. The Project Manager ...

February 8, 2023 | Dobbs Ferry, NY

First Response called in an independent mold testing company to test the mold and to write up a remediation plan to clean up and remove the mold. Once that was complete, the crew moved the numerous items from the room with the mold growth and set up containment. The containment ...

February 8, 2023 | Stratford, CT

The customer filed a claim with their insurance company after the fire was extinguished and their next call was to First Response. The Project Manager on duty met with the customer and assured them the crew could remove the damaged construction material and clean up the soot left behind from ...

February 7, 2023 | Stamford, CT

The Project Manager on duty met with the customer to see the area damaged by the sewage loss. Thankfully the floor was concrete which helped expedite the cleaning process. If it were carpeted, the carpet and padding would need to be pulled up and discarded because it would be considered ...

February 7, 2023 | Fishkill, NY

The customer called First Response in a panic after she realized her young son had flushed their clogged toilet multiple times which resulted in water going all over the downstairs. Project Manager Vinnie met the plumber at the home to evaluate the damage caused by the blockage and the multiple ...

February 6, 2023 | Mt. Vernon, NY

The Project Manager measured the damaged basketball court and wrote up the remediation requirements for the customer. The customer filed a claim with their insurance company and First Response was given permission to go ahead with the demolition of the floor, ceiling and to make flood cuts in the bottom ...