Job completed for Toilet Leak in New Rochelle, NY

Completion date: September 10, 2021

Location: New Rochelle, NY

Why did the customer contact us?

This homeowner experienced a toilet overflow in their main-floor bathroom in New Rochelle, New York. The water ran down into the basement and affected the ceiling, drywall, and baseboards. The homeowner needed immediate assistance with drying out their home.

Solutions provided:

First Response Project Manager, Spencer, arrived at the home in less than one hour for inspection. He took moisture readings and thoroughly assessed the areas affected. Spencer communicated the scope of work to the homeowner and got the work started. Two of our technicians arrived to do the cleanup and installation of drying machines. Our team removed the laminate floor and wet part of the ceiling to ensure proper drying. In order to successfully dry and sanitize the affected areas, our technicians used ten air movers, and four dehumidifiers. The home was dry within three days and the equipment was removed.