Job completed for Toilet Overflow Water Damage Cleanup in Pound Ridge, NY

Completion date: January 12, 2022

Location: Pound Ridge, NY

Why did the customer contact us?

The customer called after she experienced a toilet overflow into her finished basement in Pound Ridge, NY. She was referred to us through her insurance agent and needed a professional cleanup service.

Solutions provided:

First Response arrived onsite to inspect the damages with the homeowner. Rob the project manager advised that emergency extraction and air scrubbers were needed to make the environment safe. After all the areas were inspected, Rob was able to determine the most logical course of action and communicated this clearly with the homeowner. Once the water was extracted and all areas were cleaned and disinfected, technicians installed 2 air scrubbers and 1 dehumidifier to dry the property. In just 3 days, this home was properly dried, and the equipment was picked up. The customer was very pleased with our immediate response.