Job completed for Rusty, Broken Tub Drain Causes Water To Drain Into Basement in Mount Kisco, NY

Completion date: January 28, 2023

Location: Mount Kisco, NY

Why did the customer contact us?

The office received a call for help from this Mount Kisco resident. She explained that she takes baths daily but didn’t realize the tub drain was rusted away resulting in the tub water draining into her basement after each bath. This must have been going on for weeks!

Solutions provided:

The First Response Emergency On-Call crew arrived shortly after the call came in for this flooded basement. The amount of tub water that had emptied into the basement was shocking! The crew used extraction equipment to vacuum up the water from the basement floor. Multiple dehumidifiers and fans were placed in the basement to speed up the drying process. Her plumber came and installed a new tub drain for the customer so her daily baths could continue without the worry of water leaking into the basement again.

Photos & Videos:

Bathtub drain broken
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Bathtub drain broken
Flooding on basement floor
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Flooding on basement floor
Water extraction
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Water extraction
Wet ceiling insulation
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Wet ceiling insulation