Job completed for Sump Pump Malfunction in White Plains, NY

Completion date: February 12, 2023

Location: White Plains, NY

Why did the customer contact us?

Sump pumps are a great tool to have when they work properly. This customer called after their sump pump failed to operate properly after a quick thaw which caused water to flood their finished basement.

Solutions provided:

Vinnie the Project Manager on duty responded to the emergency call from the customer. Vinnie brought a crew along with the Extraction Truck to remove the standing water. Once the personal items were removed from the basement and moved outside, the crew then pulled up the flooring and cut the sheet rock which was soaked. The equipment was set up to pull moisture from the air to help dry the nooks and crannies within the basement and wall structure. The customer was pleased with the speedy response of the crew and appreciated the patience Vinnie exhibited while explaining the process of remediation.