Job completed for Smoke Damage Cleanup in Chappaqua, NY

Completion date: January 10, 2024

Location: Chappaqua, NY

Why did the customer contact us?

This Customer called First Repsonse after they experienced their Boiler malfunctioning causing a puff back. During a Puff back the boiler discharges black soot throughout the property. This Leaves a bad smoke odor and black smoke all over the walls and surfaces.

Solutions provided:

First Response provided a detailed assessment utilizing soot sponges to determine all the affected areas of the house. Our Project manager went through the smoke damage cleanup process with the homeowner to ensure everyone was on the same page with the game plan. First Response started the soot removal process quickly and efficiently to return this property to pre loss conditions. We also provided the customer with a no smoke odor guarantee!