Job completed for Hot Water Heater Failure Water Damage Restoration

Completion date: January 10, 2024

Location: Pleasantville, NY

Why did the customer contact us?

This customer had their water heater burst causing flooding within their basement. Their water heater discharged over 100 gallons of water throughout their boiler room and finished basement. All the water absorbed into walls, under flooring and fixtures.

Solutions provided:

First Response Restoration responded quickly to come up with a remediation plan for this client. We completed the assessment of water damage in the basement and started the cleanup process. Once a remediation plan was established, we were able to set containment, protect contents and begin removing any building materials affected by water damage.

Photos & Videos:

Boiler room water damage

Water damage on vinyl flooring

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Read What Our Customers Are Saying

Christian S

First Response helped me recently with a flood in my basement. They were professional and immediately responded. We wouldn’t be able to handle this situation without them.

Meredith H

Cole and his team worked every day for a week cleaning up a Sewage flood in my basement. They were immaculate and punctual and explained every step in the process. Christine in the office is super helpful as well.

Anna M

Cole and his staff showed up the morning of a sewage pipe breaking on the first floor of our home which ran down into our finished basement.

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