When Should I Call My Insurance Company for Fire Damage?

When Fire damage occurs, homeowners or business owners think that they need to call the insurance company first. Unfortunately, they didn't realize that their insurance agent couldn't remove the smoke or odor out of their home or business.

This is a very common mistake when talking to homeowners or business owners that are dealing with Fire Damage. It is important to eliminate smoke particulates and odors before calling your insurance agent because your home and family's health is your responsibility. And ultimately, no one cares more about your home than you do, and that includes First Response Restoration.

insurance claim

Should I File a Claim Before Starting the Fire Damage Cleanup Process?

While filing a claim in a timely manner is still advised, calling for help with the cleanup is more important. When your home or business sustains Fire or Water damage it is the policy holders obligation to take immediate action to prevent secondary damage. You’re not only preventing your home from damages after a fire but you and your family’s health as well.

fire burning house

If My Property has Soot Damage or Odors, What Should I Do First?

Call in a certified professional to evaluate the extent of the Smoke Damage to determine how best to go about getting your home back to a healthy condition ASAP. You will be surprised by how far it has traveled.

Whom Should I Call for Fire Damage Clean-Up?

Call a certified smoke & odor cleanup company like First Response Restoration. There are a couple of main accreditations that restoration companies can have. The primary association is the IICRC, which offers accreditations for a variety of different trades, such as Fire and Smoke Restoration Technician (FSRT), Odor Control Technician (OCT), Water Damage Restoration Technician (WRT), and a host of others.

It’s important to use a company certified to perform the work you need to have done. Not only do they know how best to clean up the smoke damage and remove the odor, but you’re less likely to deal with any issues or concerns from your adjuster during the claims process.

If your home or business is in Carmel, Yorktown Heights, White Plains, New Rochelle, Rye, Greenwich, Stamford, and dozens of other cities in Westchester County, NY, and Fairfield County, CT, we’re a company that can provide the expert help you need to clean up and restore your home from fire damage and smoke/odor damage.

Call First Response Restoration 914-268-6141 today to speak with one of our Smoke cleanup and odor removal restoration specialists.

Our customers love us!

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5 out of 130 reviews

scarsdale , ny

First Response assisted me cleanup my house after a kitchen fire. Black Soot traveled throughout my entire house leaving smoke damage everywhere. First Response arrived 40 minutes after. we had called and was able to get a team here shortly after. They are very experienced in Fire cleanups and was able to walk us through this process that we have never dealt with before.

Fishkill , Ny

Posted on Google

First response is absolutely the first guy should make with any water fire damage or if there’s any indication of a chance of mold within your home or business I have watched endlessly as they have brought homes out of the absolute darkest places so that families can enjoy everything they had before the unfortunate incidents Cole is not only a professional but truly cares about everyone he works for!

Posted on Google

Use First Response for a fire that we had in the garage. They quickly boarded up the windows and help us put in the claim. Cole was especially helpful. The next day they had their electrician restore our power and they began the demo and then set up the drying equipment. At the same time their cleaning crews cleaned the inside of the house. I would highly recommend them.

Recently Completed Jobs

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Scarsdale, NY

First Response dispatched a crew of IICRC certified technicians to start with emergency water removal and the initial cleanup in the bathroom. Once they removed all the standing water in the bathroom, they opened the ceiling in the garage to start the drying process.

Ossining, NY

Once all the water was removed we were able to set up high powered drying equipment. We left 5 fans, 3 dehumidifiers and an air scrubber to dry the property. The homeowner was very happy we got the water out of her kitchen so that she could continue to make her special birthday dinner for her daughter!

Rye Brook, NY

The First Response crew was able to use their extraction truck to remove all the sewage water out of the basement. After the extraction process, the crew got to work scrubbing and sanitizing the basement using air scrubbers and steam cleaners. The crew bagged up any items that couldn’t be salvaged and when the job was complete, the homeowner was very relieved!!

Other pages you may be interested in...

First Response Restoration offers exclusive insurance claims assistance by insurance professionals at affordable rates across Connecticut & New York.

First Response Restoration offers puff back soot cleanup at affordable prices across Westchester, Fairfield, Putnam, Dutchess & more in New York & Connecticut.

First Response Restoration offers 24/7 emergency response for soot cleaning services in Fairfield, Fishkill, Rye, and throughout Westchester County, NY.