Completed Jobs by First Response Restoration
Following jobs are completed by First Response Restoration Company. We do not publish the customer's contact information to protect their privacy. If you have any questions regarding any of the jobs or need a reference, please call us.
February 12, 2023 | Monroe, CT
The First Response crew arrived shortly after Project Manager Rob wrote up the remediation protocol and began setting up containment. The containment is important because it protects the rest of the home from debris and dust. A few personal items were ruined from the water leak, so the crew took ...
February 12, 2023 | White Plains, NY
Vinnie the Project Manager on duty responded to the emergency call from the customer. Vinnie brought a crew along with the Extraction Truck to remove the standing water. Once the personal items were removed from the basement and moved outside, the crew then pulled up the flooring and cut the ...
February 11, 2023 | Bridgeport, CT
An inner wall water leak is a NIGHTMARE! Even though the plumber found and fixed the leak, extensive water damage occurred to their home. Project Manager Vinnie met with the customer to scope out the extent of the damage and to explain the process of remediation to the customer. The ...
February 11, 2023 | Tarrytown, NY
The water in the basement was too much for this customer’s shop vac to handle. The customer called First Response and we immediately sent out our Project Manager to look at the damage and to write up a free estimate for the remediation work. The customer called their insurance ...
February 10, 2023 | Briarcliff Manor, NY
The customer called First Response as soon as they received their claim number from their insurance company. In this situation we were battling against 3 days of torrential rain, and it was crucial to get a tarp on the roof to protect the structure from additional water damage. Once the tarp ...
February 9, 2023 | North Salem, NY
This is a true yet unrealistic expectation: we expect our appliances to operate correctly 100% of the time. This customer was shocked to see the amount of water all over their floor from the defective washing machine pump. The water covered the floor and soaked into the sheetrock. The Project Manager ...
February 8, 2023 | Dobbs Ferry, NY
First Response called in an independent mold testing company to test the mold and to write up a remediation plan to clean up and remove the mold. Once that was complete, the crew moved the numerous items from the room with the mold growth and set up containment. The containment ...
February 8, 2023 | Stratford, CT
The customer filed a claim with their insurance company after the fire was extinguished and their next call was to First Response. The Project Manager on duty met with the customer and assured them the crew could remove the damaged construction material and clean up the soot left behind from ...
February 7, 2023 | Stamford, CT
The Project Manager on duty met with the customer to see the area damaged by the sewage loss. Thankfully the floor was concrete which helped expedite the cleaning process. If it were carpeted, the carpet and padding would need to be pulled up and discarded because it would be considered ...
February 7, 2023 | Fishkill, NY
The customer called First Response in a panic after she realized her young son had flushed their clogged toilet multiple times which resulted in water going all over the downstairs. Project Manager Vinnie met the plumber at the home to evaluate the damage caused by the blockage and the multiple ...
February 6, 2023 | Scarsdale, NY
The Project Manager measured the damaged basketball court and wrote up the remediation requirements for the customer. The customer filed a claim with their insurance company and First Response was given permission to go ahead with the demolition of the floor, ceiling and to make flood cuts in the bottom ...
February 6, 2023 | Beacon, NY
Project Manager Rob surveyed and documented the affected areas of the basement so the crew would know the scope of the work for the cleanup. The initial remediation work consisted of extracting the sewage and sewage water so that the crew could then neutralize the area of any pathogens. The 12...
February 5, 2023 | Yorktown Heights, NY
The First Response on-call Emergency Crew received the late night request imploring the crew for an immediate response to help with the basement flood. The crew’s priority was getting the water extracted from the basement apartment because the longer water sits, the more structural damage will occur. The customer ...
February 5, 2023 | Shelton, CT
Project managers-Vinnie and Robert answered this customer’s plea for help to rid the standing water from their flooded home. The shock this customer experienced after discovering the destruction of their home from the water damage was completely normal. Most homeowners never have to file a property claim with their ...
February 4, 2023 | Mahopac, NY
Project Manager Vinnie was able to get to this customer’s home within 45 minutes of their call to the First Response office. Vinnie assessed the damage, took moisture readings and measured the rooms affected by the water damage to get a rough estimate for the customer. Vinnie helped the customer ...
Total: 346