Completed Jobs by First Response Restoration

Following jobs are completed by First Response Restoration Company. We do not publish the customer's contact information to protect their privacy. If you have any questions regarding any of the jobs or need a reference, please call us.

Mold Spores in The Air in Lewisboro, NY

January 25, 2023 | Lewisboro, NY

Rob the Project Manager went to customers home to find out if they had mold growing in the home that might be affecting their breathing. Rob spotted an air conditioner wall insert in the bedroom. He lifted the carpet and padding and used his moisture reading tool to get the ...

Fire Damages Home in Darien, CT

January 24, 2023 | Darien, CT

This fire originated on the upstairs level which caused the water from the fire hoses to drain to the levels below causing all sorts of damage. There were water damaged floors, sheetrock walls and ceilings, insulation and personal possessions such as furniture. Many items had to be inventoried (photographed and ...

Sewer Back Flowed Into The Basement in Rye, NY

January 24, 2023 | Rye, NY

The large extraction truck was able to remove most of the sewage and the crew continued the cleanup with brooms and shovels. Once the sewage was removed from the basement, the crew used sanitizer and a steam cleaner to deep clean the cement floor. Sewage harbors harmful bacteria and viruses ...

Burst Water Pipe Leads to Multi-level Home Damage in Kent Cliffs, NY

January 23, 2023 | Kent Cliffs, NY

Upon receiving the call, the Project Manager was called in to measure and document the damage caused by the water. He then explained in great detail to the customer the process of water mitigation and the protocol he drew up for their particular water loss. The customer called their insurance ...

Leaking Water From Shower Pipe Upstairs Travels To Downstairs Garage in Hartsdale, NY

January 23, 2023 | Hartsdale, NY

Rob the Senior Project Manager went to the customer’s home to see the damage the water had caused to the building materials and to draw up the free estimate and a protocol for the crew to follow for mitigating water damage. Even though the plank flooring was dry on ...

Water Leak From Water Heater in Home Cinema Room in Bedford, NY

January 22, 2023 | Bedford, NY

Our IICR certified (Institute of Inspection Cleaning and Restoration) crew arrived shortly after Project Manager Rob met with the distraught homeowner. Rob reassured him the crew would have the home cinema room dry within the week so that their next Friday movie night get-together would continue without a problem. As ...

Soot, Fire and Water Damage in South Norwalk, CT

January 22, 2023 | South Norwalk, CT

The customer called First Response and the project manager met with them that same day to look over the damaged areas of the home to come up with the proper mitigation protocol. Rob immediately ordered a large dumpster to the home along with two crews that specialized in demolition work ...

Toilet Overflow Ruins Finished Basement in Norwalk, CT

January 21, 2023 | Norwalk, CT

Our emergency crew arrived with the large extraction truck to vacuum up the standing water from the floor and rug. The sheetrock on the walls and ceilings were removed and discarded. The rug and other flooring was removed as well due to the severe level of saturation. Many dehumidifiers and ...

Fire and Water Damages a Home in Coldspring, NY

January 20, 2023 | Coldspring, NY

Our experienced Project Manager met with the homeowner and insurance adjuster to document all the damage caused not only by the fire but also from the water used to put it out. Mold had already started growing and there was heavy soot and smoke damage. Our crew arrived and started ...

Faulty Air Handler Unit Causes Water Damage in Stamford, CT

January 20, 2023 | Stamford, CT

The air handler unit in the attic had a clogged condensate drain line which caused water to leak into the attic and saturate the ceiling and walls of the living room below. The Project Manager used his handy thermal imaging moisture reader to show the customer the affected areas that ...

Water Heater Failure in New Rochelle, NY

January 20, 2023 | New Rochelle, NY

Not only did this customer need a new water heater, they also needed their floors and walls removed due to the water damage. Rob the Project Manager mapped out the walls and ceilings to be removed by the crew. The vanity and the toilet were removed and flood cuts were ...

Fire Damage Restoration in Wappingers Falls, NY

January 19, 2023 | Wappingers Falls, NY

The FSRT (Fire and smoke restoration technician) certified crew and Project Manager Rob were on-site within 30 minutes of receiving the call from the customer. The crew got busy documenting damaged building materials and personal items. Most items couldn’t be saved and had to be bagged up for the garbage. ...

Long-term Roof Leak Grows Into A Mold Problem in Armonk, NY

January 19, 2023 | Armonk, NY

Rob the Project Manager used his moisture reader to find the source of the water leak. The roof had been leaking water into the floor below for quite some time due to the amount of mold growth there was. The crew ripped up the wood floors and set out some ...

Water Inundates Multi-level Home in Cross River, NY

January 18, 2023 | Cross River, NY

Shortly after the call came into the office, three crews gathered the remediation equipment needed to tackle this huge job. Floor drying mats, containment curtains and wall cavity drying systems were some of the equipment chosen to tackle this multi-level mess. Personal items were dried, inventoried, packed and moved into ...

Wastewater Backflow in Georgetown, CT

January 18, 2023 | Georgetown, CT

The customer called First Response at 11:00pm to get help with their emergency sewage backup. The crew was dispatched and was on-site within 45 minutes to extract the sewage. The Project Manager and two crews returned the following day to inspect, disinfect and remediate the bathroom and adjacent floors. The toilet ...